# AI agents and chatbots for your store. AI chatbots · Shopping agents · NZ We build AI chatbots and agentic shopping assistants for online stores in New Zealand, Australia and beyond. They answer from your own products, policies, FAQs and blogs, recommend the right products for what a customer needs and add them to the cart, as a chat on your site or as full headless commerce, where the whole shop runs in conversation. Behind the scenes, AI agents take repeat work off your team. [Book a free consultation ](https://kayvo.ai/#book) ## A chatbot that actually sells. From "which one?" to the cart, in one conversation. Most store chatbots answer a question and stop. An agentic shopping assistant asks what the customer needs, searches your live catalogue, recommends what fits, checks the size or option they want is in stock and adds it to their cart. It reads your guides and policies to answer the hard questions, then hands the customer to your own Shopify checkout. It never takes payment itself. - Asks about the customer's needs, budget and use - Recommends single products or a whole kit within budget - Answers specs, sizing and returns from your own content - Builds the cart and hands over to your Shopify checkout Example conversations Budget pickFull kitSpecs and returns Store assistant online I need a waterproof jacket for winter tramping, under $400. For winter tramping you will want a fully taped shell with a hood that fits over a beanie. These three are in stock in your price range: - Alpine shell jacket $349 · sizes S to XL - Storm hiker jacket $299 · sizes M to XXL - Ridge waterproof $389 · sizes S to L The Alpine one in medium, please. Added the Alpine shell jacket in medium to your cart. Cart · 1 item · $349 Checkout Store assistant online I'm doing my first alpine hike next month, up to about 2,000 m. I have no gear at all. Budget is $2,000. Above the bushline at that height you need to stay warm and dry, even in summer. Here is a full kit for $1,873, so you have room for food and a map: - Alpine shell jacket $349 · waterproof outer layer - Down mid-layer $429 · warmth when you stop - Merino base layers $189 · top and leggings - Mid-cut hiking boots $389 · ankle support on scree - 45 L day pack $299 · rain cover included - Poles, beanie and gloves $218 · for the descent and the wind Perfect, add it all. Size medium. Done. All six are in stock in medium and in your cart. Cart · 6 items · $1,873 Checkout Store assistant online Is the Alpine shell properly waterproof? And can I send it back if it doesn't fit? Yes. It is rated 20,000 mm with fully taped seams, which our waterproofing guide puts in the range for all-day heavy rain. If it doesn't fit, you can return it unworn with the tags on within 30 days for an exchange or refund, and size exchanges ship free. Product specs Guide: what waterproof ratings mean Returns policy Great. Medium or large if I wear a down jacket under it? Go with large. The size chart allows about 4 cm of chest room over a mid-layer, and reviewers who layer say it runs slightly snug. Size chart Customer reviews ## Headless commerce, run by an AI agent. The whole shop, as a conversation. Our shopping agent is built on Anthropic's open-source commerce agent and Shopify's storefront APIs. That makes it headless commerce: the shopping experience runs separately from your theme, on top of your real Shopify catalogue, cart and checkout. Put it in a chat bubble on your site, or open it full screen so a customer can browse, compare, ask questions and build a cart entirely in chat, then pay through your own Shopify checkout. It brands itself from your store, so it looks and sounds like you. - Full-screen shopping in chat - Chat bubble on any page - Live catalogue, stock and prices - A real Shopify cart - Your own Shopify checkout - Branded from your store ## Trained on what your business knows. It answers from your own information, not the open internet. We choose the sources with you and keep them current. - Your live catalogue Products, options, sizes, stock and prices, read live from your store. - Policies Delivery, returns, warranty and payment options, in your own words. - FAQs The questions your team answers every day, answered the same way every time. - Blogs and guides Buying guides, care guides and how-tos, so it can explain as well as sell. - Outside sources you choose Manufacturer specs, size charts and supplier information, customised to what your customers ask. - Your Company Brain Team knowledge and order details where you want them, with access controlled by role. ## AI agents for your team. The repeat work, done before you ask. The same idea, pointed inwards. AI agents work from your [Company Brain](https://kayvo.ai/company-brains) to answer stock and order questions for your team, draft supplier emails, prepare reports and move work along. Steps that matter wait for a person to approve them. - Answer stock and order questions - Draft supplier emails - Prepare weekly reports - Turn meetings into action points ## Kept right, every week. A chatbot is never finished. We review the conversations every week, fix the answers it got wrong, add the questions it could not answer, and update it when your range or policies change. When it should not answer, it hands the customer to a person. - Weekly conversation review and fixes - New questions added as customers ask them - Hand-off to a person when it should - Uptime checked, so it is there when customers are Built for clients: chatbots in use for a national membership association and a school, and an AI shopping assistant built for an outdoor gear retailer. ## Questions, answered. Can you build an AI chatbot for my Shopify store? Yes. We build AI chatbots that answer from your own products, policies, FAQs and blogs, and review the conversations every week so they keep improving. We already run chatbots for a national membership association and a school. Can it recommend products and add them to the cart? Yes. An agentic shopping assistant asks what the customer needs, recommends products from your live catalogue, checks stock for the option they want and adds it to their cart, then hands them to your own Shopify checkout to pay. What is headless commerce with an AI agent? Headless commerce separates the shopping experience from your store's theme. With an AI agent, that experience is a conversation: the agent works directly with your Shopify catalogue, cart and checkout through Shopify's storefront APIs, so customers can shop entirely in chat. We build ours on Anthropic's open-source commerce agent. Can customers do all their shopping in the chat? Yes. The assistant can open full screen, so a customer can browse, compare, ask questions and build their whole cart in conversation. Payment still happens on your own Shopify checkout. What does the chatbot learn from? Your live catalogue, policies, FAQs, blogs and guides, plus any outside sources you choose, such as manufacturer specs or size charts. It does not answer from the open internet. Does it take payment? No. It builds the cart and hands the customer to your own Shopify checkout. Payment, shipping and order details stay on Shopify's pages. What happens when it does not know the answer? It says so and hands the customer to a person, by email or your usual support channel. Those questions go into the weekly review, so next time it can answer. What does an AI chatbot cost? Usually part of a monthly retainer, roughly $2,000 to $10,000+ a month depending on what else we build, which covers the weekly review and fixes. Fixed-price builds are available too. ## Put an assistant on your store. A free 30-minute consultation to look at the questions your customers ask and how an assistant could answer them. [Book a conversation ](https://kayvo.ai/#book) [All AI services for online stores ](https://kayvo.ai/services)